CORONA VIRUS (COVID 19) UPDATED 4th August 2020
We are delighted to have received this email from guests, Dawn and Jim who stayed at the end of July 2020:
I wanted to say how much we've enjoyed our stay and appreciate all the effort and hard work you have put in throughout these uncertain times.
From our arrival to departure you showed us nothing but 100% of your time to which we were so grateful for.
On a more personal note.
The cleanliness of everything was first class.
I am a Director of an independent company who deal with the Safety and Hygiene of all NHS Hospitals
throughout the UK.
This wasn’t a check but a nice stay and once again thank you
Jim and Dawn x
I wanted to say how much we've enjoyed our stay and appreciate all the effort and hard work you have put in throughout these uncertain times.
From our arrival to departure you showed us nothing but 100% of your time to which we were so grateful for.
On a more personal note.
The cleanliness of everything was first class.
I am a Director of an independent company who deal with the Safety and Hygiene of all NHS Hospitals
throughout the UK.
This wasn’t a check but a nice stay and once again thank you
Jim and Dawn x
The first month of reopening since lockdown has seen an unprecedented demand for holidays with us and we have been able to welcome some lovely guests already. The camp is now virutally fully booked for the rest of the season with a small amount of availability remaining.
This pandemic situation is of course under constant review by the government and we fully support the efforts being made to control the spread of this deadly virus. Stay safe please. We are asking all our guests to practice social distancing of at least 1 metre but hopefully 2 metres which every is possible. We also ask out guests to wash their hands frequently and we provide all the cleaning products in our shared areas, so that you can feel safe whilst staying here.
Anyone who has already booked with us for a holiday that has had to be postponed is being offered an alternative date for their holiday in the future. We are unable to provide any refunds as per our cancellation policy but will be happy to carry forward your booking to better times.
If you are a holder of a Virgin Experience Days Voucher, Buy a gift voucher or Red letter day voucher, please get in contact to discuss the options available. Virgin Experience Days will extend vouchers with a short expiry date, please visit their website using the "My voucher" option to extend your voucher.
Please be reassured that our team will always be highly stringent around hygiene and daily cleaning regimes including thorough, frequent handwashing and disinfecting and cleaning all surfaces as appropriate.
Please also trust that we are closely monitoring every development and will do everything within our power to ensure that Hemsford Yurt camp is a safe and inviting place for you all in the future.
We would also like to reiterate to all our guests that our yurt camp is in a very peaceful rural location away from crowds, it is very easy to social distance. We provide guests with hot hand washing facilities, hot showers, hot water for washing up, soap, paper hand towels and soft toilet paper. Our bed linen is always laundered at 60 degrees and we advise to practice social distancing. All crockery and cutlery is washed in hot soapy water and hard surfaces are cleaned and disinfected. We do, like many camp sites, have shared toilets and bathroom facilities and kitchen facilities, and we will ask all our guests to be respectful and leave the facilities clean after each use. We provide all the necessary cleaning materials in order to do this and we will endeavour to clean frequently.
Please be responsible and if you feel ill before your stay you must tell us and cancel your trip. If you feel ill during or after your stay you must let us know immediately. Thank you all for your cooperation.
We will of course continue to be guided by the government guidelines. You can click here for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/
Should you have any questions then please get in touch: 01803 762774 or email enquiries@devon-yurts.co.uk
This pandemic situation is of course under constant review by the government and we fully support the efforts being made to control the spread of this deadly virus. Stay safe please. We are asking all our guests to practice social distancing of at least 1 metre but hopefully 2 metres which every is possible. We also ask out guests to wash their hands frequently and we provide all the cleaning products in our shared areas, so that you can feel safe whilst staying here.
Anyone who has already booked with us for a holiday that has had to be postponed is being offered an alternative date for their holiday in the future. We are unable to provide any refunds as per our cancellation policy but will be happy to carry forward your booking to better times.
If you are a holder of a Virgin Experience Days Voucher, Buy a gift voucher or Red letter day voucher, please get in contact to discuss the options available. Virgin Experience Days will extend vouchers with a short expiry date, please visit their website using the "My voucher" option to extend your voucher.
Please be reassured that our team will always be highly stringent around hygiene and daily cleaning regimes including thorough, frequent handwashing and disinfecting and cleaning all surfaces as appropriate.
Please also trust that we are closely monitoring every development and will do everything within our power to ensure that Hemsford Yurt camp is a safe and inviting place for you all in the future.
We would also like to reiterate to all our guests that our yurt camp is in a very peaceful rural location away from crowds, it is very easy to social distance. We provide guests with hot hand washing facilities, hot showers, hot water for washing up, soap, paper hand towels and soft toilet paper. Our bed linen is always laundered at 60 degrees and we advise to practice social distancing. All crockery and cutlery is washed in hot soapy water and hard surfaces are cleaned and disinfected. We do, like many camp sites, have shared toilets and bathroom facilities and kitchen facilities, and we will ask all our guests to be respectful and leave the facilities clean after each use. We provide all the necessary cleaning materials in order to do this and we will endeavour to clean frequently.
Please be responsible and if you feel ill before your stay you must tell us and cancel your trip. If you feel ill during or after your stay you must let us know immediately. Thank you all for your cooperation.
We will of course continue to be guided by the government guidelines. You can click here for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/
Should you have any questions then please get in touch: 01803 762774 or email enquiries@devon-yurts.co.uk
