CORONA VIRUS (COVID 19) UPDATED 19th June 2020
Like many small businesses at the moment we are being asked on a daily basis about the impact of the Corona Virus pandemic and the current lockdown situation.
In order to follow government guidelines the yurt camp will remain closed for the next few weeks until the relaxation of the current rules which we are hoping will be at the beginning of July 2020.
We are now accepting future bookings from July in the anticipation of a soon relaxation of some of the lockdown rules. We are constantly updating this website, so if in any doubt please keep checking back for up to date information.
This situation is of course under constant review by the government and we fully support the efforts being made to control the spread of this deadly virus. Stay safe please.
Anyone who has already booked with us for a holiday that has had to be postponed is being offered an alternative date for their holiday in the future. We are unable to provide any refunds as per our cancellation policy but will be happy to carry forward your booking to better times.
If you are a holder of a Virgin Experience Days Voucher, Buy a gift voucher or Red letter day voucher, please get in contact to discuss the options available. Virgin Experience Days will extend vouchers with a short expiry date, please visit their website using the "My voucher" option to extend your voucher.
Please be reassured that our team will always be stringent around hygiene and daily cleaning regimes including thorough, frequent handwashing and disinfecting and cleaning all surfaces as appropriate.
Please also trust that we are closely monitoring every development and will do everything within our power to ensure that Hemsford Yurt camp is a safe and inviting place for you all in the future.
We would also like to reiterate to all our guests that our yurt camp is in a very peaceful rural location away from crowds, it is very easy to social distance. We provide guests with hot hand washing facilities, hot showers, hot water for washing up, soap, paper hand towels and soft toilet paper. Our bed linen is always laundered at 60 degrees and we advise to practice social distancing. All crockery and cutlery is washed in hot soapy water and hard surfaces are cleaned and disinfected. We do, like many camp sites, have shared toilets and bathroom facilities and kitchen facilities, and we will ask all our guests to be respectful and leave the facilities clean after each use. We provide all the necessary cleaning materials in order to do this and we will endeavour to clean frequently.
Please be responsible and if you feel ill before your stay you must tell us and cancel your trip. If you feel ill during or after your stay you must let us know immediately. Thank you all for your cooperation.
We will of course continue to be guided by the government guidelines with regards to exact timing for reopening again for holidays. Click here for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/
Should you have any questions then please get in touch: 01803 762774 or email enquiries@devon-yurts.co.uk
In order to follow government guidelines the yurt camp will remain closed for the next few weeks until the relaxation of the current rules which we are hoping will be at the beginning of July 2020.
We are now accepting future bookings from July in the anticipation of a soon relaxation of some of the lockdown rules. We are constantly updating this website, so if in any doubt please keep checking back for up to date information.
This situation is of course under constant review by the government and we fully support the efforts being made to control the spread of this deadly virus. Stay safe please.
Anyone who has already booked with us for a holiday that has had to be postponed is being offered an alternative date for their holiday in the future. We are unable to provide any refunds as per our cancellation policy but will be happy to carry forward your booking to better times.
If you are a holder of a Virgin Experience Days Voucher, Buy a gift voucher or Red letter day voucher, please get in contact to discuss the options available. Virgin Experience Days will extend vouchers with a short expiry date, please visit their website using the "My voucher" option to extend your voucher.
Please be reassured that our team will always be stringent around hygiene and daily cleaning regimes including thorough, frequent handwashing and disinfecting and cleaning all surfaces as appropriate.
Please also trust that we are closely monitoring every development and will do everything within our power to ensure that Hemsford Yurt camp is a safe and inviting place for you all in the future.
We would also like to reiterate to all our guests that our yurt camp is in a very peaceful rural location away from crowds, it is very easy to social distance. We provide guests with hot hand washing facilities, hot showers, hot water for washing up, soap, paper hand towels and soft toilet paper. Our bed linen is always laundered at 60 degrees and we advise to practice social distancing. All crockery and cutlery is washed in hot soapy water and hard surfaces are cleaned and disinfected. We do, like many camp sites, have shared toilets and bathroom facilities and kitchen facilities, and we will ask all our guests to be respectful and leave the facilities clean after each use. We provide all the necessary cleaning materials in order to do this and we will endeavour to clean frequently.
Please be responsible and if you feel ill before your stay you must tell us and cancel your trip. If you feel ill during or after your stay you must let us know immediately. Thank you all for your cooperation.
We will of course continue to be guided by the government guidelines with regards to exact timing for reopening again for holidays. Click here for the latest information: https://www.nhs.uk/conditions/coronavirus-covid-19/
Should you have any questions then please get in touch: 01803 762774 or email enquiries@devon-yurts.co.uk
