What our guests should not do!!!!
List of things our guests have done in 2018 which we want to make sure dont happen again!!!
1. Guests Moved 2 fire pits from their bases on the yurt field and then lit them under the overhang of our stable block as it was raining and they didnt want to get wet whilst having a camp fire. The logs in the fire pits were spitting out sparks in the breeze and the fire risk was enormous. The stables are timber built and are full of hay, straw and wood shavings. The guests were asked to extinguish them and move them back to the field.
Please do not move the fire pits from their location for safety reasons.
2. Guests left one of the night lights on top of the wood burning stove and then lit it forgetting about the heat. The batteries and lamp melted causing a massive mess, welding plastic and battery acid onto the hot plate of the stove and giving off noxious fumes.
Please try not to repeat this when staying with us. Use our stoves with caution at all times.
3. Guests put a disposable barbecue in the waste bin. This was still hot and smouldering and caused a minor fire. Whilst we are well insured, please
Make sure your disposable barbecue is extinguished with water before placing it in the bins or boxes provided.
4. Guests lit candles and tea lights in the yurt leaving hot wax melted all over the floor and near the stove - this is very dangerous - fire and noxious fumes can kill in a short space of time.
5. Guests used the wood burning stove to cook a meal. This is not permitted due to the problems with Carbon Monoxide as a by product of combustion. Please make sure you do not try to cook inside and please do not use the log burners for this inside the yurt - this is for your safety.
6. Guests assumed that it was fine toarrive at any time of the evening (after pub closing time!). This is not possible, we ask all our guests to arrive between 4 and 5pm - we are not like a hotel or guest house and there is no member of staff on site during the evenings unless prior arrangements have been made. Late arrivals are accepted on payment of a £10 supplement. However no arrivals are permitted after dark due to disturbance that might be caused to other guests, and due to the rural nature of the location - some guests have found it hard to found at night in the dark - there are no street lights here! If you are unable to arrive at a reasonably time please inform us as soon as possible.
7. Guests left behind used condoms under the bed (eewww!!!!!)- please dispose of such items responsibly!
8. Guests left the kitchen in a filthy condition (unwashed pots and pans, food waste on the surfaces). Please leave the communal kitchen and bathrooms as you would wish to find them!!
9. Guests broke the camping stoves frequently and didn't let us know and blamed someone else despite being the only guests at the time. Please listen very carefully to the demonstration on how to use the stoves. Please do not force down the lever to engage the gas - this will only engage once the heat dial is off. If a stove is broken please advise us as soon as possible so we can fix it or replace it.
10. Guests broke the solar lights by letting their children play with them and kick a ball against them. Please supervise your children carefully and report any damages immediately.
11. Guests let their toddler roam freely without supervision - allowing them into the kitchen where they fell off the chair they had climbed onto and hurt their head. Children must be supervised at all times to ensure their safety particularly around the lake and river at the camp.
12. Guests lit the wood burning stove and filled it to the brim with logs and then left to go to the pub for the evening - never leave the wood burning stove unattended for long periods of time and please do not over fill them - this is for your safety. Do not remove the batteries from the smoke alarms or CO alarms.