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NEW ONLINE BOOKING SYSTEM FOR 2024
In 2024 we are now able to offer online booking using the links below.
This is a new system for us so please contact us with any queries or if you prefer to book over the telephone
Please call 01803 762774 or 07779 800703 or email: [email protected]
If you are in possession of a gift voucher from Virgin Experience Days, Red Letter Days, Buy a Gift or Wonder Days then you will need to ring 01803 762774 or 07779 800703 or email [email protected] to book your holiday.
Please click on the date you wish to arrive,
another window will pop up and show you the options available for that date.
If you have any queries then get in touch.
another window will pop up and show you the options available for that date.
If you have any queries then get in touch.
BOOKING AND AVAILABILITY
River Hems
Our Yurts are available from March until October.
If you have any queries about our online booking system then please telephone or email for further details and to check availability: 01803 762774 or email [email protected]
Peak season dates are all school holidays, half terms and bank holidays.
If you would like to book please first look to see if your required dates are available using our online availability calendars - if you have any queries please get in touch. There is a 3 night minimum at weekends and our arrival days are Monday, Wednesday and Friday. If you have any queries or specific dates then get in touch as we can be flexible in some situations and in low season.
Once we have confirmed your booking please complete and email (or snail mail) by return, the booking form which will be sent to you on confirmation that your chosen dates are available. You can download a copy of our booking form at the bottom of this web page.
Once your booking is confirmed, we will require a 25% non-refundable deposit for your holiday. You can pay by direct bank transfer which is our preferred method of payment alternatively you can pay by card when using our online booking system.
The balance of your holiday must be paid at least 8 weeks before your holiday. If you are booking within 8 weeks of your holiday then payment of the full amount is due on reservation.
We reserve the right to cancel your holiday and retain the deposit paid if full settlement of the invoice has not been made within 7 days of receiving your balance reminder.
Cancellation
In the unfortunate event you have to cancel your holiday for whatever reason, please note that we are unable to offer refunds, but if it is possible to re-let your holiday we will offer you alternative dates.
Please telephone us immediately if you have to cancel. We will always do our best to re sell your holiday for you, but this will incur an administration fee of £50, alternatively if you can find someone to take the dates you have booked, then this fee will be waived.
If cancellation is 4 weeks + prior to your stay and we are able to re sell your holiday you will forfeit the deposit only. Cancel within 4 weeks and you will be held responsible for the prompt payment of the full cost of your holiday.
We advise you to take out holiday cancellation insurance.
If we have to cancel your holiday for any reason then we will offer alternative dates for booking or provide a full refund, subject to our terms and conditions. We reserve the right to cancel your holiday for safety reasons e.g. adverse weather conditions.
CONTACT US ON 01803 762774 OR EMAIL [email protected]
If you have any queries about our online booking system then please telephone or email for further details and to check availability: 01803 762774 or email [email protected]
Peak season dates are all school holidays, half terms and bank holidays.
If you would like to book please first look to see if your required dates are available using our online availability calendars - if you have any queries please get in touch. There is a 3 night minimum at weekends and our arrival days are Monday, Wednesday and Friday. If you have any queries or specific dates then get in touch as we can be flexible in some situations and in low season.
Once we have confirmed your booking please complete and email (or snail mail) by return, the booking form which will be sent to you on confirmation that your chosen dates are available. You can download a copy of our booking form at the bottom of this web page.
Once your booking is confirmed, we will require a 25% non-refundable deposit for your holiday. You can pay by direct bank transfer which is our preferred method of payment alternatively you can pay by card when using our online booking system.
The balance of your holiday must be paid at least 8 weeks before your holiday. If you are booking within 8 weeks of your holiday then payment of the full amount is due on reservation.
We reserve the right to cancel your holiday and retain the deposit paid if full settlement of the invoice has not been made within 7 days of receiving your balance reminder.
Cancellation
In the unfortunate event you have to cancel your holiday for whatever reason, please note that we are unable to offer refunds, but if it is possible to re-let your holiday we will offer you alternative dates.
Please telephone us immediately if you have to cancel. We will always do our best to re sell your holiday for you, but this will incur an administration fee of £50, alternatively if you can find someone to take the dates you have booked, then this fee will be waived.
If cancellation is 4 weeks + prior to your stay and we are able to re sell your holiday you will forfeit the deposit only. Cancel within 4 weeks and you will be held responsible for the prompt payment of the full cost of your holiday.
We advise you to take out holiday cancellation insurance.
If we have to cancel your holiday for any reason then we will offer alternative dates for booking or provide a full refund, subject to our terms and conditions. We reserve the right to cancel your holiday for safety reasons e.g. adverse weather conditions.
CONTACT US ON 01803 762774 OR EMAIL [email protected]
FOR OUR BOOKING FORM - DOWNLOAD BY CLICKING BELOW
| booking_form_2024.doc |